Drive Medical Shipping Policy:
Free Shipping GND (1-5 BUS DAYS), in continental USA. Exclusions may apply.
Drive Medical Return Policy:
Customer pays for freight to return the product. Product should be in the condition it was received, unused, and in the original box and/or packaging except for Bath Safety products. The original packaging for Bath Safety products must not have been opened. Please do not write anything on product packaging to be returned including RMA's or addresses. Credit will be given for the product but not the original freight. Returns processed within 0 to 30 days of invoice date will have a 15% restocking fee + MDSupplies 4% admin fee. Returns processed within 31 to 60 days of invoice date will have a 25% restocking fee + MDSupplies 4% admin fee. Items are not returnable after 60 days. Open or used hygienic products such as bath safety, commodes, and mattress products will be denied credit. Products that have been used cannot be returned unless it is perceived to be an alleged complaint in the form of a product defect. Used items are not eligible for return and are covered under their respective warranties.
