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Return Policy
Because we partner with multiple vendors and manufacturers, return policies vary by product.
All returns are subject to the return policy of the respective vendor and/or manufacturer that supplies the item.
To view the applicable return policy, please visit the product listing page and select the Returns tab.
Return Authorization Required
All return requests must be submitted to and approved by the applicable vendor and/or manufacturer before any item is returned. If a Return Goods Authorization (RGA) number is required by the vendor or manufacturer, it must be obtained prior to shipping the item back.
Any item returned without the required approval and/or a valid RGA number (when applicable) may be refused by the vendor or manufacturer. In these cases, the return will not be accepted, and no refund, credit, or exchange will be issued.
Return eligibility, return timeframes, restocking fees, shipping responsibilities, and other return requirements vary by vendor and manufacturer. We encourage you to review the product-specific return policy before placing your order.
If you have any questions or need assistance initiating a return, please contact our customer support team before sending your item back.
Need help with a return? Contact our support team at support@mdsupplies.com or through the contact form.